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Your First Visit


Welcome To Zensations

If this is your first visit to a massage therapist you may not know what to expect. Don’t worry, Zensations is a warm and friendly place and your therapist is experienced and professionally trained, she will ensure you feel comfortable at all times.

You will be listened to, and every effort will be made to help you obtain the positive changes that you want to achieve, in order to improve your health, fitness and well-being. At Zensations all your personal and clinical details are dealt with in the strictest confidence.

If you’re not sure about what to expect on your first visit to Zensations: Please take a look at our step-by-step guide below.

Your Visit To Zensations...


  • In the days before your treatment, drink plenty of water.
  • Don’t eat a large meal just before you arrive.
  • Give yourself plenty of time to arrive on time and relaxed. If you are rushing and arrive stressed, it will take longer to reach a relaxed state.
  • If you have a fever, or feel ill, nauseated, or dizzy: contact Zensations to reschedule your visit.


So you’ve booked your appointment…. A top tip is to aim to arrive a couple of minutes early, so you don’t miss out on any valuable massage time that you’ve paid for. Your therapist will meet and greet you and you’ll be given a health questionnaire to complete.


Your consultation and assessment on your first visit is free of charge, it will take around 20 – 30 minutes to complete, on top of your massage time, for example; if you pay for an hour of massage – you’ll receive an hour of massage!

Your therapist will sit down with you and discuss your health history, any concerns you may have and what you would like to achieve from your treatment. The information you provide helps your therapist determine what techniques to use to best achieve your specific needs. Your consultation and assessment on your first visit will take significantly longer than on any following visits.


If you have come for a sports massage or remedial massage your therapist may also carry out a postural assessment and possibly range of movement assessments. Zensations uses an advanced software program to precisely measure and record your posture alignment; it produces an on the spot report, which highlights and measures any postural deviations that you may have. We can then work together to improve your posture through a combination of massage, a tailor made exercise routine and postural awareness. As we progress through your treatments and regime, we can easily compare posture reports to view your progression. After your treatment, your postural report will be emailed to you.

Top tip – Wear close fitting garments for your postural assessment (e.g. stretchy shorts & top).This is because in order to get the most precise screening of your posture, we need to be easily able to pinpoint the outline of your body.


Now your therapist has completed the assessments, it allows her to create a customised and safe treatment plan. Your therapist will discuss the treatment plan with you to ensure you are completely happy and agree with what is proposed before you proceed.


Your therapist will then leave the room while you get ready for your massage in private. Many people worry about modesty. You will be covered under large towels for the entire session, except for the area being worked on. You don’t need to be completely undressed; so leave your pants on. Your therapist wants you to be as comfortable as you can be, so you should undress to your own level of comfort. However, you should remove your jewellery, so that it doesn’t interfere with the massage. Once you are on the massage couch, you can cover yourself over with the large towels provided. Your therapist will knock on the door to ensure you are ready before re-entering.


Your therapist will ensure that you are comfortable; she may use extra pillows, bolsters or a head rest to support your body comfortably. You can have the temperature of the couch adjusted to suit your preference. Massage oil will be applied to your skin to reduce drag and then your therapist will begin your agreed massage treatment. You will be asked from time to time if the pressure is okay; at any time please tell her if you prefer a firmer or softer pressure, because everyone has different preferences – this is your massage.


When your massage is complete, your therapist will check how you are feeling and offer you a drink of water. Your therapist will then leave the room so that you can get dressed in private. When she returns she will give you some aftercare advice to follow at home, so you can achieve the best results from your treatment. Your therapist will then take your payment (if you haven’t already pre-paid) and assist you with booking your next appointment.

What our clients say about us

  • Amazing massage. Staff were fab and friendly. I am suffering badly with PGP(SPD) and nothing else has remotely helped. After my massage was the first time in months I wasn't in pain. Worth every penny and I wish I could go every week!

    Laura A.

  • An extremely pleasant experience from start to finish, I went for the Swedish massage which really loosened my back and shoulders off. Time was even made to have a look at a niggling ache in my lower leg, I left like it had never been there. Great service 10/10

    Martin Rogers

  • I felt really welcomed, discussed my treatment plan at length, great precautions and environment relaxing and very clean. I will book in again. 3 months of back pain resolved in 45minutes. Amazing. Thank you

    Charlie H.

  • I've been going to Zensations since last year. Sally is a lovely person, very calm and relaxed herself. Her massage is always very professional and she really listens to what you need. Highly recommended!

    David Brown

  • Sally provides a high-quality service. She is meticulous and methodical in her work and commited to helping her clients benefit from their treatment. I always look forward to my treatments and am so glad to have found such a professional and caring therapist. Highly recommended.

    Jen Smith

  • If you want a little piece of Heaven, take a trip to see Sally at Zensations and try the Reflexology. I guarantee you will walk out after your session feeling like you are floating on air. Your feet will feel like cushions and you'll sleep like a baby. This is a very professional set up, with low lighting, soothing music, amazing scents and the warmest, comfiest treatment bed you'll ever find. I went as a one-off treat to myself and now I admit I'm hooked. I would recommend this treatment to anyone. Amazing!

    Janet Thompson


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