Your First Visit

Welcome

Welcome To Zensations

If this is your first visit to a massage therapist you may not know what to expect. Don’t worry, Zensations is a warm and friendly place and your therapist is experienced and professionally trained, she will ensure you feel comfortable at all times.

You will be listened to, and every effort will be made to help you obtain the positive changes that you want to achieve, in order to improve your health, fitness and well-being. At Zensations all your personal and clinical details are dealt with in the strictest confidence.

If you’re not sure about what to expect on your first visit to Zensations: Please take a look at our step-by-step guide below.

Your Visit To Zensations...

1. BEFORE YOUR VISIT

  • In the days before your treatment, drink plenty of water.
  • Don’t eat a large meal just before you arrive.
  • Give yourself plenty of time to arrive on time and relaxed. If you are rushing and arrive stressed, it will take longer to reach a relaxed state.
  • If you have a fever, or feel ill, nauseated, or dizzy: contact Zensations to reschedule your visit.

2. MEET YOUR THERAPIST

So you’ve booked your appointment…. A top tip is to aim to arrive a couple of minutes early, so you don’t miss out on any valuable massage time that you’ve paid for. Your therapist will meet and greet you and you’ll be given a health questionnaire to complete.

3. YOUR CONSULTATION

Your consultation and assessment on your first visit is free of charge, it will take around 20 – 30 minutes to complete, on top of your massage time, for example; if you pay for an hour of massage – you’ll receive an hour of massage!

Your therapist will sit down with you and discuss your health history, any concerns you may have and what you would like to achieve from your treatment. The information you provide helps your therapist determine what techniques to use to best achieve your specific needs. Your consultation and assessment on your first visit will take significantly longer than on any following visits.

4. ASSESSMENT

If you have come for a sports massage or remedial massage your therapist may also carry out a postural assessment and possibly range of movement assessments. Zensations uses an advanced software program to precisely measure and record your posture alignment; it produces an on the spot report, which highlights and measures any postural deviations that you may have. We can then work together to improve your posture through a combination of massage, a tailor made exercise routine and postural awareness. As we progress through your treatments and regime, we can easily compare posture reports to view your progression. After your treatment, your postural report will be emailed to you.

Top tip – Wear close fitting garments for your postural assessment (e.g. stretchy shorts & top).This is because in order to get the most precise screening of your posture, we need to be easily able to pinpoint the outline of your body.

5. TREATMENT PLAN

Now your therapist has completed the assessments, it allows her to create a customised and safe treatment plan. Your therapist will discuss the treatment plan with you to ensure you are completely happy and agree with what is proposed before you proceed.

6. PREPARING FOR MASSAGE

Your therapist will then leave the room while you get ready for your massage in private. Many people worry about modesty. You will be covered under large towels for the entire session, except for the area being worked on. You don’t need to be completely undressed; so leave your pants on. Your therapist wants you to be as comfortable as you can be, so you should undress to your own level of comfort. However, you should remove your jewellery, so that it doesn’t interfere with the massage. Once you are on the massage couch, you can cover yourself over with the large towels provided. Your therapist will knock on the door to ensure you are ready before re-entering.

7. DURING YOUR MASSAGE

Your therapist will ensure that you are comfortable; she may use extra pillows, bolsters or a head rest to support your body comfortably. You can have the temperature of the couch adjusted to suit your preference. Massage oil will be applied to your skin to reduce drag and then your therapist will begin your agreed massage treatment. You will be asked from time to time if the pressure is okay; at any time please tell her if you prefer a firmer or softer pressure, because everyone has different preferences – this is your massage.

8. AFTER YOUR MASSAGE

When your massage is complete, your therapist will check how you are feeling and offer you a drink of water. Your therapist will then leave the room so that you can get dressed in private. When she returns she will give you some aftercare advice to follow at home, so you can achieve the best results from your treatment. Your therapist will then take your payment (if you haven’t already pre-paid) and assist you with booking your next appointment.

What our clients say about us

  • I have been seeing Sally for about 8 months. When I first came I was getting headaches all the time. My neck, shoulders and back were always tight and painful, it was really bad. Sally is fantastic, she got rid of so many knots in my neck and shoulders. I feel so much better and my headaches have virtually gone. I used to take Paracetamol a lot of the time, now I hardly use them. I see Sally once a fortnight and it’s the best thing I do for myself.
    Keely McGough
  • I've suffered for a number of years with lower back, neck and shoulder pain taking stronger pain killers over time. A work colleague recommended Sally and the remedial massage she offers. I couldn't believe how much pain had been relieved after the first treatment on my lower back. I could bend and pick goods off the bottom shelf of a supermarket, something I struggled with a week before. Three sessions on my neck and shoulder followed, relieving so much pain from that area - I can actually look over my right shoulder without moving my whole upper body. A second session on my lower back has left me in such a good place now, far less pain and a good understanding of why the pain occurred i.e. bad posture. I'm recommending Sally to friends and family with muscle pain similar to mine. The whole experience is so friendly, relaxing, the scent, the music and the heated massage table. Pain killers no longer required.

    Steve Todd

  • After suffering with facial pain and sinus problems for more than two years I decided to try massage for stress relief. I can honestly say that after only two treatments from Sally my symptoms have started to ease and my energy levels have increased. Sally offers a comfortable and professional service and I would highly recommend the remedial facial and neck massage.  

    Kristien Pearson

  • I have been visiting Sally for the last 2 years and she has helped me stay injury free. I cycle and have used sports massage as a regular part of my training for many years now. I’m always throwing up something new each time I visit, whether it’s to free up my back, relieve tension in my neck, or flush out my legs, her knowledge and massage techniques are excellent, she helps me recover after training.
    Michael Simmons
  • Yesterday was my first visit to Sally at Zensations. What an experience it was! I usually struggle to relax when having massages, I also haven't noticed that much of a difference in the past following my experience. I had no idea just how tight the muscles in my shoulders had become. As Sally worked over the muscles in my back, I could feel each relaxing - amazing! I've certainly never had anyone take this much interest and Sally made the most of every minute to make a difference. Today my movement is freer and I feel less tense. Thank you, Sally! Great recommendation from my friend, I will be back.

    Gemma Shelton

  • I've been going to Zensations since last year. Sally is a lovely person, very calm and relaxed herself. Her massage is always very professional and she really listens to what you need. Highly recommended!

    David Brown