Your First Visit

Welcome

Welcome To Zensations

If this is your first visit to a massage therapist you may not know what to expect. Don’t worry, Zensations is a warm and friendly place and your therapist is experienced and professionally trained, she will ensure you feel comfortable at all times.

You will be listened to, and every effort will be made to help you obtain the positive changes that you want to achieve, in order to improve your health, fitness and well-being. At Zensations all your personal and clinical details are dealt with in the strictest confidence.

If you’re not sure about what to expect on your first visit to Zensations: Please take a look at our step-by-step guide below.

Your Visit To Zensations...

1. BEFORE YOUR VISIT

  • In the days before your treatment, drink plenty of water.
  • Don’t eat a large meal just before you arrive.
  • Give yourself plenty of time to arrive on time and relaxed. If you are rushing and arrive stressed, it will take longer to reach a relaxed state.
  • If you have a fever, or feel ill, nauseated, or dizzy: contact Zensations to reschedule your visit.

2. MEET YOUR THERAPIST

So you’ve booked your appointment…. A top tip is to aim to arrive a couple of minutes early, so you don’t miss out on any valuable massage time that you’ve paid for. Your therapist will meet and greet you and you’ll be given a health questionnaire to complete.

3. YOUR CONSULTATION

Your consultation and assessment on your first visit is free of charge, it will take around 20 – 30 minutes to complete, on top of your massage time, for example; if you pay for an hour of massage – you’ll receive an hour of massage!

Your therapist will sit down with you and discuss your health history, any concerns you may have and what you would like to achieve from your treatment. The information you provide helps your therapist determine what techniques to use to best achieve your specific needs. Your consultation and assessment on your first visit will take significantly longer than on any following visits.

4. ASSESSMENT

If you have come for a sports massage or remedial massage your therapist may also carry out a postural assessment and possibly range of movement assessments. Zensations uses an advanced software program to precisely measure and record your posture alignment; it produces an on the spot report, which highlights and measures any postural deviations that you may have. We can then work together to improve your posture through a combination of massage, a tailor made exercise routine and postural awareness. As we progress through your treatments and regime, we can easily compare posture reports to view your progression. After your treatment, your postural report will be emailed to you.

Top tip – Wear close fitting garments for your postural assessment (e.g. stretchy shorts & top).This is because in order to get the most precise screening of your posture, we need to be easily able to pinpoint the outline of your body.

5. TREATMENT PLAN

Now your therapist has completed the assessments, it allows her to create a customised and safe treatment plan. Your therapist will discuss the treatment plan with you to ensure you are completely happy and agree with what is proposed before you proceed.

6. PREPARING FOR MASSAGE

Your therapist will then leave the room while you get ready for your massage in private. Many people worry about modesty. You will be covered under large towels for the entire session, except for the area being worked on. You don’t need to be completely undressed; so leave your pants on. Your therapist wants you to be as comfortable as you can be, so you should undress to your own level of comfort. However, you should remove your jewellery, so that it doesn’t interfere with the massage. Once you are on the massage couch, you can cover yourself over with the large towels provided. Your therapist will knock on the door to ensure you are ready before re-entering.

7. DURING YOUR MASSAGE

Your therapist will ensure that you are comfortable; she may use extra pillows, bolsters or a head rest to support your body comfortably. You can have the temperature of the couch adjusted to suit your preference. Massage oil will be applied to your skin to reduce drag and then your therapist will begin your agreed massage treatment. You will be asked from time to time if the pressure is okay; at any time please tell her if you prefer a firmer or softer pressure, because everyone has different preferences – this is your massage.

8. AFTER YOUR MASSAGE

When your massage is complete, your therapist will check how you are feeling and offer you a drink of water. Your therapist will then leave the room so that you can get dressed in private. When she returns she will give you some aftercare advice to follow at home, so you can achieve the best results from your treatment. Your therapist will then take your payment (if you haven’t already pre-paid) and assist you with booking your next appointment.

What our clients say about us

  • Yesterday was my first visit to Sally at Zensations. What an experience it was! I usually struggle to relax when having massages, I also haven't noticed that much of a difference in the past following my experience. I had no idea just how tight the muscles in my shoulders had become. As Sally worked over the muscles in my back, I could feel each relaxing - amazing! I've certainly never had anyone take this much interest and Sally made the most of every minute to make a difference. Today my movement is freer and I feel less tense. Thank you, Sally! Great recommendation from my friend, I will be back.

    Gemma Shelton

  • I have been visiting Sally for the last 2 years and she has helped me stay injury free. I cycle and have used sports massage as a regular part of my training for many years now. I’m always throwing up something new each time I visit, whether it’s to free up my back, relieve tension in my neck, or flush out my legs, her knowledge and massage techniques are excellent, she helps me recover after training.
    Michael Simmons
  • Sally provides a high-quality service. She is meticulous and methodical in her work and commited to helping her clients benefit from their treatment. I always look forward to my treatments and am so glad to have found such a professional and caring therapist. Highly recommended.

    Jen Smith

  • I immediately felt at ease when I visited for the first time. Sally is very skilled at remedial massage and acupuncture. She took a lot of time to understand the problem and give the treatment. I started to feel the benefits the next day and had further improvements after each session. I would thoroughly recommend Sally.

    Carol Leak

  • A fantastic experience from online booking through to the after service. Not only do you get one of the most robust, targeted and non-hurried massages going (I have the remedial sessions), but there's lots of science stuff to go with it. So when you have an ache, you don't just get a knot worked on, you get a proper explanation of what's going on with your posture to create it in the first place, a look at an iPad app with photos of posture and detailed background, then a massage focussed on that issue, as well as some exercises emailed home afterwards so that you try and fix what the issue was over the long term. Plus the room itself is really lovely, modern and relaxing, and Sally is a very welcoming, skilled practitioner. Can't think why you'd want to get a massage anywhere else!

    Mark Newton

  • The lady with the magic fingertips that is my name for Sally. For some time I have been having trouble with my knee, dreading the thought of having a knee replacement. I was searching the web for answers when I came across Zensations, so I contacted them and I was assured that they could probably do something for me. My first visit I was given a very thorough assessment of my whole body and all my little niggles I was suffering from. So I decided to go ahead with the treatment which was fully explained to me, and believe me after one treatment on my knee I could walk a reasonable distance without a limp, with further improvements over the next four weeks. Sally has not only sorted out my knee but also all my other little niggles, amazing lady, I shall keep up treatments in the future.

    Terence Freeman